For settlement, after generating settlement details,
partners must directly enter settlement account information only once for the first time.
Precautions when setting up settlement account
- The settlement account must be set up under your own name or business/business representative name.
- The recipient name (account holder name) is limited to 10 characters.
- For the recipient name (account holder name), please enter the exact recipient name (account holder name) including spaces, symbols, etc.
- Account information will not be approved if you do not upload a bankbook copy. Please be sure to upload a bankbook copy.
How to set up settlement account
1) Enter settlement information during initial registration
2) Select settlement cycle and enter settlement account information
3) Account verification and bankbook copy upload
Frequently Asked Questions
Q1. I keep getting errors when registering my settlement account. Why do errors occur?
A1. There can be various reasons for errors, but we'll explain the most common cases.
When you enter settlement account information into MyRealTrip, the system checks whether it is correct settlement account information. At this time, errors occur when it does not exactly match the account holder name entered in the bank system, including symbols and names.
Q2. I keep getting errors when registering my settlement account. What should I do?
A2. Method 1) Please check the exact account holder name by attempting a transfer through mobile banking.
- Click 'Transfer' in mobile banking.
- Enter the settlement account number you want to register as the settlement account in the account number to transfer to.
- Enter a small amount like 10 won, 100 won for the amount.
(You're not actually depositing, but you might make a mistake, so please enter a small amount!) - All banks check transfer account information before transfer as follows. At this time, please check the exact account holder name and then cancel the transfer.
A2. Method 2) If mobile banking is difficult to use, please contact MyRealTrip.
- Click the navy blue speech bubble button at the bottom left, then click [Submit Inquiry (Tour & Ticket)] to submit your inquiry.
- Inquiry registration page (click) - select Tour & Ticket partner inquiry submission and submit your inquiry.