Do you have inquiries about partner activities or product operations?
Please submit your inquiry through the methods below!
If you prefer phone contact, please leave a message via email or chat channel and we will contact you by phone.
1. Email - guide@myrealtrip.com
2. Chat - Partner Page/ Partner App/ Help Page Click the navy blue speech bubble at the bottom left
1) Finding answers to frequently asked questions and requests
Please click the provided buttons or enter your inquiry in the message input box. If an answer is available, we will find it for you.
β» If you don't receive the answer you want, click 'No, I still need help' and then click 'Chat with agent'.
2) Inquiring directly to a representative
- Please click the [Inquiry (Tours & Tickets)] button and leave your inquiry.
β» This is not real-time consultation. If you leave an inquiry, we will respond sequentially as quickly as possible.
β» Please check the chat channel for responses, or check the email you provided.
β» After the conversation with the representative ends, please enter 'Start over' in the message input box before using the chat channel again.