Delete Product

Title: Product Deletion Body HTML:

Did you upload a product incorrectly, or do you want to delete a product because you are no longer operating it?

If so, please check the method below.

How to Delete a Product

1) Log in to MyRealTrip Partner
2) Click the [Product] menu
3) Click the more options (3 dots) button to the right of the accommodation name → Click [Dormant]
4) Select dormancy reason
5) Click [Make Product Dormant]

🚨 Product deletion is not possible on mobile, please use PC Chrome browser.

("Under preparation" shown on mobile means "system under preparation".)

💡 Product Deletion Restrictions

• Product deletion is only possible in [In Progress] [Pending Sale] status.
  • If it's [Dormant] [Under Review] [On Sale], please inquire through "Submit Inquiry" below or the blue speech bubble💬 at the bottom left.

• Deletion is possible if no reservations (including cancellations) have ever been created.

  • If you have already received reservations, product deletion is not possible, please make the product dormant or suspend it.

    👉 Learn about [Product Sale Dormancy/Suspension]

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❓ Frequently Asked Questions

Q. I've checked the above content but want to make an additional inquiry!

A. Please submit your inquiry through KakaoTalk Channel or Submit Inquiry below!

👉 Go to [KakaoTalk Channel]
👉 Go to [Submit Inquiry]