[Reservation Management] Voucher Upload Method

Table of Contents

1. General Information
2. How to Upload Vouchers
3. How to Check if Vouchers are Registered
   
   

✅ General Information

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1. Voucher Upload Feature Guide

• You can upload vouchers from the partner page before or after reservation confirmation.
• Features for adding, deleting, and previewing vouchers are provided.

2. Guide for Reservations Eligible for Voucher Registration

• Only reservations made in the new system can use the voucher upload feature.
  • New system reservations (reservation number starts with EXP): Voucher upload feature available O
  • Old system reservations (reservation number starts with TNA): Voucher upload feature available X

3. Voucher Registration Specifications Guide

• Voucher files can be registered up to 10mb maximum per file.
• Supported file formats are JPG, JPEG, PNG, PDF files only.

⚙️ How to Upload Vouchers

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💡 [Important]

• If one order has multiple reservations (N options) but only one voucher, please register the voucher to the primary traveler (first reservation).
• (Example) Voucher registration example
  • Order number: 2343233253, 3 option reservations: EXP-20250501-00000001, EXP-20250501-00000002, EXP-250501-00000003 created.
  • Voucher upload should be registered to the first reservation EXP-20250501-00000001 for travelers to see.

Step 1. Reservations → Tours·Tickets → Access Reservation Details → Click Register Voucher

Step 2. Enter Voucher Name (Registration)

• Voucher name can be entered up to 6 characters maximum.
• If no voucher name is entered, a voucher name will be automatically assigned.
  • If there are multiple vouchers, they will be registered as Voucher 1, Voucher 2 in order.

Step 3. Click Register

Step 4. Check and Select Voucher File Saved on PC

• Only voucher files of 10mb or less can be registered.
• Only PDF, JPG, JPEG, PNG files can be registered.

Step 5. (If multiple vouchers) Click Add Voucher

• If you have only 1 voucher, please proceed to Step.7.